UMass Boston

UMass Boston students check in at The One Stop, which provides financial aid, registrar, and the Bursar's Office answers in one location.

 The One Stop

Your resource for questions about course registration, financial aid, and paying your bill. The One Stop is here to help you.

  • Visit Us - We're on the Upper Level (ground floor) of the Campus Center. 
    • Mondays - 8 a.m. - 5 p.m.
    • Tuesdays - 8. a.m. - 6 p.m.
    • Wednesdays - 8 a.m. - 6 p.m.
    • Thursdays - 8 a.m. - 5 p.m.
    • Fridays - 10 a.m. - 4 p.m.
  • Chat with Us - Live chat Mon-Fri 8:30 am – 5 pm or any time you see the "Chat Now" widget in the corner of your screen.
  • Email Us - If your question is not urgent, feel free to email us at theonestop@umb.edu.
  • Meet with Us - If you can't make it to campus, and live chat is not for you - you can schedule an appointment to zoom with The One Stop.

Announcements

  • Spring 2024 Admits with their own health insurance coverage should waive the $1855.66 student health insurance no later than March 1.
  • If you are expecting Financial Aid Excess/Refund, we encourage you to enroll into direct deposit.
  • The 2024-2025 FAFSA will become available for students to apply for financial aid in late December for the 2024-2025 academic year. 
  • Plan to Pay - Spring 2024 bills will not be available until January 2, with a due date of January 19. It is important that you have a plan to pay, whether it is financial aid, a lump-sum payment, or enrolling in the Spring 2024 payment plan. 
  • Tax year 2023 forms will be mailed to students soon. If you have received aid or income from the university, in accordance with IRS regulations, you may expect to receive a 1099, 1098-T, or 1042-S (non-resident alien). Please refer to the this Student Tax Form FAQs 2023 for additional information.  We recommend consulting with your tax preparer to understand how to handle this information. 

What We Do

The One Stop is a student services center staffed with a team of professionals who represent three essential offices: Financial Aid Services, the Registrar’s Office, and the Bursar’s Office. We help students take care of several financial aid, registrar, and student billing transactions all at once and in one centralized location, including:

  • Explaining financial aid award letters
  • Assistance completing FAFSA (Free Application for Federal Student Aid)
  • Providing tuition bill breakdown
  • Enrolling in the semester monthly payment plan
  • Registering for classes
  • Assisting with pass/fail or withdrawal option
  • Generating verification of enrollment letter
  • Processing unofficial and official transcripts
  • Changing or adding a major and/or minor
  • And more!

Deadlines​ and Important Dates

February 2

1st Round of Financial Aid Excess Checks (Direct Deposit)

February 15

Due Date for Unpaid Spring 2024 Balance

Spring 2024 5-Month Payment Plan 2nd Installment Due

Spring 2024 4-Month Payment Plan 1st Installment Due

February 16

Spring 2024 3-Month Payment Plan (deadline to enroll 3/15)

February 19 Presidents' Day (Holiday)

​​​​​Trending Topics

  • Holds - Students should check WISER to view any holds.  Holds must be removed before you can register or continue registering for Spring 2024 classes.
  • Financial Aid for upcoming Spring 2024 Admits - Must complete the 2023-2024 FAFSA to be considered for financial aid. If you have already completed the 2023-2024 FAFSA, you should make a FAFSA correction to add UMass Boston's school code: 002222.
  • Check the Academic Calendar for important dates and deadlines
  • Check out Self Service Videos at WISER Help for Students
  • View the "To Do List" in WISER to see if you have any outstanding documents needed to complete your financial aid file.
  • First Time Direct Loan Borrowers must complete Entrance Counseling and MPN (Master Promissory Note) at www.studentaid.gov.

iGrad

Developed by financial aid professionals, iGrad is a personal finance platform designed to promote financial literacy to college students. With an iGrad membership, you will be able to learn more about a plethora of topics, including, financial aid, scholarships, using credit cards, taxes, budgeting, and more.

We encourage you to set up your free account. You may log into iGrad using your UMass Boston credentials. 

The One Stop Gallery 

The One Stop Gallery wall is an opportunity for students to display their art for all of our visitors to enjoy. The opportunity is open to students in all majors and levels of experience. For your work to be considered, please complete the One Stop Gallery Submission Form. You may submit up to three pieces per form submission. 


The One Stop
 theonestop@umb.edu