The One Stop
Your resource for questions about course registration, financial aid, and paying your bill. The One Stop is here to help you.
- Visit Us - We're on the Upper Level (ground floor) of the Campus Center. Walk-In Hours are Mon-Thurs 8 am – 6 pm, Friday 10 am – 4 pm.
- Chat with Us - Live chat Mon-Fri 8:30 am – 5 pm or any time you see the "Chat Now" widget in the corner of your screen.
- Email Us - If your question is not urgent, feel free to email us at theonestop@umb.edu.
- Meet with Us - If you can't make it to campus, and live chat is not for you - you can schedule an appointment to zoom with The One Stop.
Announcements
- The 2024-2025 FAFSA will become available for students to apply for financial aid in late December for the 2024-2024 academic year.
- Plan to Pay - Spring 2024 bills will not be available until January 2, with a due date of January 26. It is important that you have a plan to pay, whether it is financial aid, a lump-sum payment, or enrolling in the Spring 2024 payment plan.
What We Do
The One Stop is a student services center staffed with a team of professionals who represent three essential offices: Financial Aid Services, the Registrar’s Office, and the Bursar’s Office. We help students take care of several financial aid, registrar, and student billing transactions all at once and in one centralized location, including:
- Explaining financial aid award letters
- Assistance completing FAFSA (Free Application for Federal Student Aid)
- Providing tuition bill breakdown
- Enrolling in the semester monthly payment plan
- Registering for classes
- Assisting with pass/fail or withdrawal option
- Generating verification of enrollment letter
- Processing unofficial and official transcripts
- Changing or adding a major and/or minor
- And more!
Deadlines and Important Dates
| October 1 | Fall 2023 SAP appeal deadline for financial aid consideration |
| October 1 | Last day to waive student health insurance on WISER |
| October 9 | Indigenous Peoples Day (holiday) |
| October 15 | Due date for unpaid Fall 2023 balance |
| October 15 | Fall 2023 3-Month Payment Plan 1st installment due |
| October 15 | Fall 2023 4-Month Payment Plan 2nd installment due |
| October 15 | Fall 2023 5-Month Payment Plan 3rd installment due |
| October 16 | Past due balance holds and late fees will be applied |
| October 27 | Last day to apply for December 2023 graduation |
Trending Topics
- Financial Aid for the upcoming Fall 2023/Spring 2024: Must complete the 2023-2024 FAFSA.
- Check the Academic Calendar for important dates and deadlines
- Check out self service information at WISER Help for Students
- View the "To Do List" in WISER to see if you have any outstanding documents needed to complete your financial aid file.
- First Time Direct Loan Borrowers must complete Entrance Counseling and MPN (Master Promissory Note) at www.studentaid.gov.
The One Stop
theonestop@umb.edu