UMass Boston

Welcome to the transcript ordering page for the University of Massachusetts Boston  

Announcements

• Please note that until further notice paper transcripts will NOT be prepared for on campus pick up. Electronic and paper transcripts can be ordered through the National Student Clearinghouse
• Need your UMS/student ID number? Click here to use the Student ID Lookup tool

Transcripts via National Student Clearinghouse

Unoffical Transcript Instructions 2023

Go to the National Student Clearinghouse website to place a transcript order for paper or electronic transcripts.

General Information:

• The National Student Clearinghouse transcript services are available for those who attended UMass Boston or Boston State College.
• Electronic Transcripts are emailed out within 24 hours.
• Paper Transcript requests are processed within 1-2 business days. More information on shipping options below.
• During peak periods, please allow additional time for processing and delivery.
• Please retain the order number provided at the end of your order. You will also receive an email confirmation. You can also opt into receiving text messages.
• If you have a hold on your account, we may not be able to process your request. You will be notified if you have a hold that prevents you from generating a transcript. If you clear your hold within 30 days of ordering your transcript order will be processed.
• You will not be charged if we cannot process your request.
• IMPORTANT INSTRUCTIONS for those who attended Boston State College, or UMass Boston prior to spring of 1982:
  • During the ordering process please provide as much information as possible. For example: Dates of attendance, date of birth, social security number, full name while attended are helpful for finding your record.
  • Please select University of Massachusetts as the source school. Even if you attended Boston State.
  • You will get a notice that your record was not found in our system. Don’t worry- continue with the order and we will research your request.

Summary of Transcript Costs and Delivery Methods:

You have two options for ordering transcripts:   

1) Electronic transcript delivery is the preferred method. Fees are $3.90 for electronic delivery. Usually your transcript is delivered in less than 24 hrs. Sometimes faster. There are two electronic delivery methods:

>>Secure PDF via email- sent to a specific email address. You can use this method to send to a person, office or other institution. The PDF will be sent to the email address you provide on the order. Please make sure the email address and name you enter are correct. Incorrect email addresses will result in the transcript not being delivered or sent to the wrong address (charges still apply).

>>Electronic Transcript Exchange “ETX”: This method is best for college admissions programs that participate in the ETX system. Using ETX delivery will send a transcript to the specific admission inbox of the program that you are applying. Be aware that some universities have more than one ETX inbox. For example: Undergraduate Admissions, Graduate Admissions and the Office of the Registrar might have different ETX inboxes. Choose your destination carefully or your transcript will go to the wrong department (charges still apply if sent to the wrong destination).

2) Paper transcripts printed and mailed: Paper transcripts will be printed and mailed to the address you provide. Its takes 1-2 business days to print, package and send to shipping. Shipping time varies depending on the destination and method you chose (options below). When possible, we recommend using the secure electronic transcript service. You have two choices for delivery of paper transcripts:

>>First Class Mail: Orders placed Monday-Friday and processed before 3:30 PM ET will be mailed the next business day. This option is free.

>>Express Mail Orders: Express orders placed Monday-Friday and processed before 12:30 PM ET will be mailed the same day for delivery the next business day. Express orders processed Monday-Friday after 1pm ET will be mailed the next day (Monday-Saturday) for delivery the next business day. This option is $41.90

>>Certified Mail Delivery Option: Sent via US. Mail and may take 5-7 business days for delivery. Signature by the recipient is required for the transcript to be delivered successfully. This option is $14.90

>>International Mail Delivery Option: Sent via US Mail and may take 21 days for delivery. No tracking available with this delivery method. This option is $7.90 

Note: Orders are not mailed on Sundays and US Postal Service holidays.

* Graduate Program Fee: All students registered for the program fee (CAS 600) will NOT be reported to the National Student Clearing House unless we are notified by their Graduate Program Directors (GPD) that they are working on at least a half time basis.

Official signed departmental memos are submitted by the GPD to get.records@umb.edu 

Fall semester full-time memos should be submitted no later than July 31st, Spring semester full-time memos should be submitted no later than November 30th.  This allows the Registrar’s Office proper time to code the student record as meeting at least half time enrollment status enabling the student’s record to be picked up by the Clearinghouse to eliminate loan deferment issues.