UMass Boston


Welcome to the Facilities Department!

Access to Facilities iService Request Online

The Facilities Department is responsible for ensuring that university facilities and grounds support the teaching, research, and student success missions of UMass Boston.

You can contact the Facilities Department by calling the Facilities Service Response Center at 617.287.5450.

Between 6:30 p.m. and 7 a.m. on weekdays, or all day on weekends and holidays, calls to Facilities Service Response will be directed to utilities staff who provide coverage on campus 24 hours a day, 365 days a year.

You can request services and check on the status of requested work online.

Check this page frequently for real-time information on advisories and service interruptions, review map on our current projects or to request services. If you wish to report building-related issues, please call 617.287.5450.

Facilities Department
Service and Supply Building
Upper Level, Room 001