UMass Boston

Campus Rendering aerial view showing new quad with greenery.

Facilities Alerts

Updates with information on advisories and service interruptions.

  • "Healey Elevator #3 is back in service."
  • "Healey Elevator #2 is offline for repairs."
  • "Wheatley exterior stairs to McCormack loading dock area closed for construction in the area."

Welcome to the Facilities Department!

The Facilities Department is responsible for ensuring that university facilities and grounds support the teaching, research, and student success missions of UMass Boston.

Make new work order requests or track existing orders.

Access Facilities iService Work Order Request


  • Weekdays: 7 a.m. to 6:30 p.m. , calls taken by the Facilities Service Response Center at 617.287.5450.
  • Weekends & Holidays:  24 hours response by the department of Utilities and Energy Management.

Submitting Work Orders

Visit our instruction page for information on filling out service requests & checking work order status.

Contact Facilities

Facilities Department
Service and Supply Building
Upper Level, Room 001 617-287-5450

Email Facilities