UMass Boston


We're Here4U

Here4U is an electronic resource for current UMass Boston students to assist you with your campus questions, concerns, and feedback. It is another way that UMass Boston is here for you. (Prospective and incoming students should contact Admissions directly for assistance) 

Try These Virtual Chats Weekdays 

  1. Chat with the OneStop about financial aid, registration, and student billing.  When available, click the chat button on the bottom right corner of their website.  
  2. Chat with IT support for technology issues via their live chat button available 9 AM-8 PM
  3. Try Beacon Bot's chat on this page via the on screen pop-up widget.  


Here4U is not to be used in an emergency. If this is an emergency, call 911.  Here4U is not monitored by a live person.  

I need help with...

Some selections may send you to another website. Other selections will ask for your name and student ID which will be kept private. The University of Massachusetts Boston does not rent, sell or exchange account information.

Contact Information

Please be as specific as possible. Note, feedback will be shared with relevant faculty without identifying you whenever possible.