UMass Boston

Live Chat

IT Support Live Chat - The quickest way to get IT Support!

The quickest way to Get IT Help is our Live Chat tool, a real-time text connection to IT support staff. Click the button below to visit our Self Service Portal, then click the orange "Chat" button in the bottom right corner.

Get IT Help: IT Self Service Portal

Live Chat is available Monday-Friday, 9 AM-5 PM. Outside of those hours no staff will be available to chat, but you can still submit a request by email or voicemail.

Screenshot of Self Sevice Portal with IT Support Chat open

Information Technology Services
Healey Library, 3rd Floor