Choosing the Right AI Tools
UMass Boston IT offers three AI tools through enterprise and education agreements with Microsoft and Google.
Your conversations are not used to train AI models. Sign in with your UMass Boston account to activate enterprise and education protections — personal accounts are not covered.
Microsot Copilot Chat
Available through Microsoft 365. Copilot Chat runs in the browser and draws on public web knowledge. It is not embedded in Word, Excel, or other Microsoft apps — it is a standalone chat tool.
- Knowledge source: Public web
- App integration: Browser only — not embedded in Word, Excel, or other Microsoft apps
- Best for: General questions, brainstorming, and understanding topics
- Access: m365.cloud.microsoft/chat
- Getting Started: Microsoft Copilot Chat Resources
Google Gemini
Available through Google Workspace for Education. Gemini draws on public web knowledge and your own Google Workspace files to help you think through problems and organize your ideas.
- Knowledge source: Public web and your Google Workspace files
- App integration: Integrated with Docs, Drive, Gmail, and Slides
- Best for: Working with your own Google Docs and course materials
- Access: gemini.google.com
- Getting Started: Google AI Tools Resources
NotebookLM
Also available through Google Workspace for Education. NotebookLM works exclusively with the files you upload making it well-suited for close reading, research, and studying specific sources.
- Knowledge source: Only the files you upload — no outside knowledge
- App integration: Standalone — upload files to a notebook
- Best for: Deep exploration of specific readings, PDFs, or research sources
- Access: notebooklm.google.com
- Getting Started: Google AI Tools Resources
B.E.A.C.O.N. Prompt Framework
To get the best results from AI tools, use the B.E.A.C.O.N. Framework, a practical guide for writing effective AI prompts at UMass Boston.
B. Background—Set the context and role for the AI
Example: “I am a staff member in an academic department and support faculty and students with daily administrative and communication tasks.”
E. Engagement—Identify the audience and tone
Example: “This content is for college students and should use an approachable, supportive tone.”
A. Aim—State the purpose and goals
Example: “Create a step-by-step checklist to help staff prepare for the start of the semester.”
C. Curriculum—Integrate pedagogy and teaching principles, useful for learning, training, or instructional tasks.
Example: “Follow higher education best practices and emphasize clarity, accessibility, and consistency.”
O. Outreach—Include resources and cultural relevance
Example: “Include culturally inclusive examples and links to free learning resources.”
N. Nuance—Add details and specific instructions
Example: “Organize the content with clear headings, timing, and assessment ideas.”
Example Prompt using the B.E.A.C.O.N Framework
You are an experienced academic success coach (B). Use an encouraging and practical tone (E) to help a college student organize their time for upcoming assignments and exams (A) using realistic time-management strategies (C). Create a one-week study plan that accounts for due dates, estimated workload, classes, work, breaks, and personal responsibilities (O). Structure the plan by day, include priorities and suggested study blocks, and identify any assignments that should be started early (N).
Responsible AI Use
All AI tools must be used in accordance with UMass Boston's Academic Integrity Policy and applicable data governance guidelines.
How to think about these tools: AI is most valuable as a thinking partner — use it to explore ideas, understand difficult material, organize your approach, and push your thinking further. The learning and the work itself should remain yours.
For Students
- Use AI tools to support learning — not to produce work for you
- Do not submit AI-generated content as your own work
- Follow your course syllabus — instructors set their own AI use policies
- Always verify AI responses against authoritative sources; they can be wrong
- Do not enter personally identifiable information about others into AI tools
For Staff
- Use AI tools to support your work
- Do not enter student records, FERPA-protected data, or confidential personnel information into AI tools
- Review AI-generated content for accuracy before publishing or distributing
Data sensitivity: Avoid entering sensitive personal data (SSNs, student IDs, health or financial information) into any AI tool. When in doubt, contact the IT Service Desk.
Need Help?
If you have questions about accessing or using any of the AI tools listed on this page, contact the UMass Boston IT Service Desk via the IT Self Service Portal.