UMass Boston


The Edward J. Collins, Jr. Center for Public Management in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston is dedicated to improving efficiency, effectiveness, governance, and accountability at all levels of government, with a particular focus on state and local government. The Center’s aim is to enable public entities to provide high quality services to the people they serve on a sustainable basis.

Consultant services include, but are not limited to, the list below. However, if you have a service need not identified here, we will strive to find a qualified team to assist you.

Budget and Financial Assistance

For more information about our Financial Management services, click here

  • Capital Improvement Plan development
  • Financial and budget forecasting
  • Financial management policies development
  • Budget transparency and improvements

Charter Change Assistance and Government Study Committee Facilitation

  • Charter revisions or amendments
  • Special Acts
  • Study committee facilitation
  • Public presentations
  • Research

Classification and Compensation

  • Position descriptions
  • Salary and compensation surveys
  • Classification structure review and recommendations
  • Compensation structure review and recommendations

Executive Recruitment

  • Recruitment
  • Transition services

Human Resources 

  • HR Organizational and operational reviews
  • HR Policy review and development
  • City/Town-School shared services review and recommendations
  • Succession planning

Management and Operational Reviews

  • Administrative code development and revisions
  • Analyses of departmental operations
  • Compensation and classification studies
  • Human resource audits and policy recommendations
  • Information technology assessments
  • Public safety operations and organizational reviews

Performance Management

  • System design and implementation
  • Data and analytical support
  • New England StatNet

Regionalization and Collaboration

  • City/Town – School collaboration assistance (for more information on this, click here)
  • Development of inter-municipal agreements
  • Feasibility studies for shared services

Strategic Planning and Community Involvement

  • Community needs assessment
  • Economic development research and planning
  • Meeting facilitation
  • Strategic planning
  • Trends analyses

Training and Education

  • Customized professional development
  • Leadership coaching
  • Management, supervisory, and leadership training
  • Performance management for governments and nonprofits

Project Reports

Check out our reports from recent projects.
Read More

Helping Government Work Better

View this brochure which provides a quick tour through some of the work that the Center has done.