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Information for International Students
Welcome to UMass Boston!
We're excited to have you join our vibrant and diverse campus community. As an international student, there are a few important steps to ensure you're prepared to navigate the U.S. healthcare system and meet university health requirements.
Your To-Do List:
1. Review the New Student Health Checklist
If you are a new student, start with the full New Student Health To-Do List to learn about your health portal, required forms and trainings, and how to get care on campus.
2. Understand U.S. Health Insurance Requirements
Healthcare in the U.S. is largely privatized and can be expensive. That's why UMass Boston requires all international students to enroll in the Student Health Insurance Plan (SHIP) to avoid high out-of-pocket costs.
The Student Blue Cross Blue Shield plan offers:
- Access to care on campus through University Health Services (UHS)
- Coverage at medical facilities throughout Massachusetts and beyond
Note: Always carry your health insurance card with you when seeking care.
If Eligible: Waive the Student Health Insurance Plan
- You can request a waiver if you have a comparable U.S.-based insurance plan.
- Contact the Bursar's Office at bursar@umb.edu or (617) 287-5350 for questions.
3. Know Where and How to Get Care
You can receive care:
- On campus at University Health Services (UHS)
- Off campus with providers that accept your insurance
For non-emergency questions after hours, call the 24/7 UHS Medical & Mental Health Line at (617) 287-5660.
In an emergency, always call 911.
4. Understand How to Get Medicine
- Prescription medications (like antibiotics or birth control) must be prescribed by a provider. A pharmacist dispenses the medication - they cannot prescribe medications, they only fill prescriptions.
- Bring your insurance card to the pharmacy to reduce costs.
- Common pharmacies in Massachusetts include OSCO, CVS, Rite Aid, Walgreens.
- Over-the-Counter (OTC) products (like pain relievers or allergy medicine) are available without a prescription.
If you need to find the U.S. equivalent of an international drug, you can look up the drug names and their equivalents here.
5. Learn Common Healthcare Terms
New to U.S. medical language? Use this helpful Glossary of Health Coverage and Medical Terms.
Need Help? Contact Us!
- UHS General Medicine: 24/7 Medical Advice, appointment assistance, bills
- (617) 287-5660 | uhs@umb.edu
- (617) 287-5660 | uhs@umb.edu
- UHS Counseling Center: Appointment assistance
- (617) 287-5690 | counseling.center@umb.edu
- 24/7 Crisis Phone Support: (855) 634-4135
- Bursar's Office: Insurance enrollment, waiver process, bills
- (617) 287-5350 | bursar@umb.edu
- (617) 287-5350 | bursar@umb.edu
- University Health Plans (UHP): Insurance cards, address updates, general plan information
- (833) 251-1126 | info@univhealthplans.com
- (833) 251-1126 | info@univhealthplans.com
- Student Blue Cross Blue Shield of Massachusetts: Benefits and claims
- (888) 753-6615
For any additional assistance or questions, please reach out to the appropriate contact. We're here to help you navigate your health care needs while at UMass Boston.