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Insurance & Billing
University Health Services General Medicine accepts a variety of commercial health insurance plans. What you pay for care depends on your insurance coverage and the services you receive.
Paying a General Medicine Bill
Pay Your UHS Bill Online
You can now pay UHS bill online by credit or debit card.
Use our secure online payment portal to make a payment for a recent UHS General Medicine visit.
Other Ways to Pay
- In Person: Visit the UHS General Medicine Clinic in the Quinn Administration Building, 2nd Floor. UHS accepts cash, checks, and money orders.
- For credit or debit card payments, please use the online payment portal.
- For credit or debit card payments, please use the online payment portal.
- By Mail: Mail a check or money order payable to University Health Services:
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- University Health Services
100 Morrissey Blvd.
Quinn Administration Building, Floor 2
Dorchester, MA 02125
- University Health Services
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UHS Holds
If you have a UHS Hold that needs to clear by making a payment, paying online or in person is the fastest way to have your hold removed and can reduce processing time.
After making your payment, contact our Billing Team at 617-287-5665 or UHS@umb.edu to confirm your payment and have your hold addressed.
Using Health Insurance at UHS
Bring Your Insurance Information
Please have your insurance information available when you visit UHS General Medicine. You may bring a physical insurance card or use a digital copy.
Upload Your Insurance Information Before Your Appointment
You can upload your insurance information through the My Health Beacon Portal before your General Medicine appointment.
- Log in to the My Health Beacon Portal.
- Select the "Insurance Card" tab from the left-hand menu.
- Follow the prompts to add your insurance information.
- Upload a clear photo or PDF of your insurance ID card.
Understand Your Coverage
Your out-of-pocket cost depends on your health insurance plan and may include deductibles, coinsurance, or copayments.
UHS bills are mailed to the address on file.
Referrals
Patients with a Health Maintenance Organization (HMO) or Point-of-Service (POS) plan may need a referral from their primary care provider (PCP) before receiving care at UHS General Medicine.
If your plan requires a referral, contact your PCP before your UHS appointment.
Submit a referral to UHS:
- Fax: (617) 287-3977
- Mail: University Health Services, 100 Morrissey Blvd., Boston, MA 02125
Student Health Insurance Plan (SHIP)
Questions about the Student Health Insurance Plan (SHIP), enrollment, waivers, eligibility, coverage, benefits, deadlines, or insurance cards?
These questions are handled through the offices that administer the Student Health Insurance Plan.
Student Health Insurance Plan Information
Visit the Student Health Insurance Plan page for information about:
- SHIP eligibility and enrollment
- Waiving or confirming student insurance
- Plan benefits and coverage
- Insurance ID cards
- Who to contact with questions about your student insurance
University Health Services does not administer the Student Health Insurance Plan.
Confidential Billing & the PATCH Act
If you receive sensitive healthcare services and have a Massachusetts-based health insurance plan, you may be able to request that your Explanation of Benefits (EOB) be sent directly to you instead of the policyholder.
Learn More About Confidential Billing & the PATCH Act
You must contact your health insurance company directly to request confidential communications. This protection is not automatic.
Questions About Your UHS Bill?
For questions about a UHS General Medicine bill, insurance information submitted to UHS, referrals, or a UHS hold, please contact: (617) 287-5665 or email UHS@umb.edu.