UMass Boston

University Health Services General Medicine accepts a variety of commercial health insurance plans. What you pay for care depends on your insurance coverage and the services you receive.

Paying a General Medicine Bill

Pay Your UHS Bill Online

You can now pay your UHS bill online by credit or debit card. Use our secure online payment portal to make a payment for a recent University Health Services visit. 

Pay Your UHS Bill Online

Other Ways to Pay

• In Person: Visit the UHS General Medicine Clinic in the Quinn Administration Building, 2nd Floor. UHS accepts cash, checks, or cards.
   
• By Mail: Mail a check payable to:
  
  • • University Health Services
      100 Morrissey Blvd.
      Boston, MA 02125

UHS Holds 

If you have a UHS Hold that you need to clear by making a payment, contact General Medicine at 617-287-5660 or UHS@umb.edu after making your payment. UHS holds may not be removed automatically. 

Using Health Insurance at UHS

Bring Your Insurance Information

Please have your insurance information available when you visit UHS General Medicine. You may bring a physical insurance card or use a digital copy.

Upload Your Insurance Information Before Your Appointment

You can upload your insurance information through the My Health Beacon Portal before your General Medicine appointment. 

1. Log in to the My Health Beacon Portal. 
2. Select the "Insurance Card" tab from the left-hand menu.
3. Follow the prompts to add your insurance information.
4. Upload a clear photo or PDF of your insurance ID card.

Understand Your Coverage

Your out-of-pocket cost depends on your health insurance plan and may include deductibles, coinsurance, or copayments.

UHS bills are mailed to the address on file.

Referrals

Patients with a Health Maintenance Organization (HMO) or Point-of-Service (POS) plan may need a referral from their primary care provider (PCP) before receiving care at UHS General Medicine. 

If your plan requires a referral, contact your PCP before your UHS appointment.

Submit a referral to UHS:

• Fax: (617) 287-3977
• Mail: University Health Services, 100 Morrissey Blvd., Boston, MA 02125

Student Health Insurance Plan (SHIP)

Questions about the Student Health Insurance Plan (SHIP), enrollment, waivers, eligibility, coverage, benefits, deadlines, or insurance cards?

These questions are handled through the offices that administer the Student Health Insurance Plan. 

Student Health Insurance Plan Information

 Visit the Student Health Insurance Plan page for information about:

• SHIP eligibility and enrollment
• Waiving or confirming student insurance
• Plan benefits and coverage
• Insurance ID cards
• Who to contact with questions about your student insurance

University Health Services does not administer the Student Health Insurance Plan. 

Confidential Billing & the PATCH Act

If you receive sensitive healthcare services and have a Massachusetts-based health insurance plan, you may be able to request that your Explanation of Benefits (EOB) be sent directly to you instead of the policyholder.

Learn More About Confidential Billing & the PATCH Act

You must contact your health insurance company directly to request confidential communications. This protection is not automatic.

Questions About Your UHS Bill? 

For questions about a UHS General Medicine bill, insurance information submitted to UHS, referrals, or a UHS hold, please call (617) 287-5660 or email UHS@umb.edu.