Edward J. Collins, Jr. Center for Public Management

at the University of Massachusetts Boston


The Edward J. Collins, Jr. Center for Public Management in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston is dedicated to improving efficiency, effectiveness, governance, and accountability at all levels of government, with a particular focus on state and local government. The Center’s aim is to enable public entities to provide high quality services to the people they serve on a sustainable basis.

Consultant services include, but are not limited to, the list below. However, if you have a service need not identified here, we will strive to find a qualified team to assist you.

Charter Change Assistance and Government Study Committee Facilitation

  • Charter revisions or amendments
  • Special Acts
  • Study Committee facilitation
  • Public presentations
  • Research

Executive Recruitment

  • Recruitment
  • Transition services

Management and Operational Reviews

  • Administrative code development/revisions
  • Analyses of departmental operations
  • Compensation and classification studies
  • Human resource audits and policy recommendations
  • Budget and management advisory assistance
  • Financial policy development
  • Information technology assessments
  • Public safety operations and organizational reviews

Performance Management

  • System design and implementation
  • Data and analytical support
  • MassResults State Performance Management System
  • Municipal Performance Management Program (MPMP)
  • New England StatNet
  • Online professional development course
  • Training for managers and executives

Regionalization and Collaboration

  • City/Town – School collaboration assistance
  • Development of inter-municipal agreements
  • Feasibility studies for shared services

Strategic Planning and Community Involvement

  • Community needs assessment
  • Economic development research and planning
  • Meeting facilitation
  • Strategic planning
  • Trends analyses

Training and Education

Our Approach

Several key characteristics exemplify of the approach taken by the Collins Center project team. 

These include:

  • The consulting team includes service area specialists who have in-depth expertise in municipal finance, human resources, public works, planning and economic development, public safety, parks and recreation, and nearly every area of municipal service delivery, in addition to generalists. 
  • Projects are approached with a firm grounding in analytical methodology. Clients receive detailed analyses of their specific issues. Issues and impacts are identified and analyzed in as much detail as possible to ensure that recommendations can be implemented and that clients can understand the reason for change.
  • Projects are characterized by extensive interaction between consultants and client staff, management, and policymakers.

Project Reports

Check out our publications page for reports from recent projects. Read More 

Helping Government Work Better

This brochure provides a quick tour through some of the work that the Center has done. (PDF)
Read More 

Giving to UMass Boston

Your gift to the Dean’s Innovation Fund will help our graduate school respond to creative opportunities as they arise and seed promising initiatives.

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