The Center aims to enable public entities to provide high quality services to the people they serve on a sustainable basis. Several key characteristics exemplify the approach taken by the Collins Center project team.
These characteristics include:
- The consulting team includes service area specialists who have in-depth expertise in municipal finance, human resources, public works, planning and economic development, public safety, parks and recreation, and nearly every area of municipal service delivery, in addition to generalists.
- Projects are approached with a firm grounding in analytical methodology. Clients receive detailed analyses of their specific issues. Issues and impacts are identified and analyzed in as much detail as possible to ensure that recommendations can be implemented and that clients can understand the reason for change.
- Projects are characterized by extensive interaction between consultants and client staff, management, and policymakers.
Edward J. Collins, Jr. Center for Public Management
Healey Library, 10th Floor, Room 25
University of Massachusetts Boston
100 Morrissey Blvd.
Boston, MA 02125 USA
The Collins Center is affiliated with the John W. McCormack Graduate School of Policy and Global Studies.