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Information Desk
If you've got questions, we've got answers! Stop by to ask us a question in-person (Campus Center, Upper Level) or give us a call at (p) 617.287.4801.
The Information Desk can provide you with valuable resources including:
General Information
How do I pay my bill, complete my financial aid file or register for classes?
The One Stop, located on the Upper Level of the Campus Center, can assist you with these questions and more! Read more about How do I pay my bill, complete my financial aid file or register for classes? »
How do I locate my class?
Class locations are listed in the following manner: building, floor and room number. For example, M-02-005 is in the (M) McCormack Building, on the 2nd floor, in room 005. Building codes are as follows: (C) Clark Athletics Center (M) McCormack Hall (Q) Quinn Building (U) Campus Center (Y) University Hall
Where is the BeaconCard Office?
The BeaconCard office is located on the 2nd Floor of the Quinn Building. Read more about Where is the BeaconCard Office? »
Do you have any outdoor games available?
Grab your friends (or make some new ones) for a game on the Campus Center lawn! Soccer, football wiffle ball, and kick balls are available as well as frisbee, ladder toss, Kan Jam and more! Activities are available for free with a valid BeaconCard at the Information Desk.
Public Safety/Lost & Found
How do I reach Public Safety?
For non-emergencies please call 617.287.7799; for emergencies please call 617.287.1212. You may also dial 911 in an emergency. Read more about How do I reach Public Safety? »
Is there a Lost & Found?
Did you misplace your BeaconCard? Are you searching for your keys? Then stop by the Information Desk and ask about our lost and found items. All unclaimed objects are turned over daily (Monday-Friday) to UMass Boston Public Safety. Please note, perishable items are not accepted. Read more about Is there a Lost & Found? »
Parking & Shuttle Bus
Where should I park and what are the rates?
If you plan to park at UMass Boston, be sure to allow yourself time to find a space and walk to your destination on the campus. Remember that traffic may be very heavy, and space may be limited, especially at the beginning of the semester. All faculty, staff, students and visitors who can use public transportation are encouraged to do so. If you are visiting Undergraduate Admissions, there are several parking spaces available in the Campus Center. Please be sure to confirm your arrival and usage of the spaces with Admissions before you arrive. Hourly (starting at $7) and daily (maximum $15) parking rates are available. Read more about Where should I park and what are the rates? »
What are the UMass Boston Shuttle Bus routes?
UMass Boston offers free shuttle service to various parking lots and the JFK MBTA station. Read more about What are the UMass Boston Shuttle Bus routes? »
IT/WISER
Can I borrow a Chromebook?
Current UMass Boston Students can use a Chromebook, free of charge, by simply checking one out at the Information Desk.
Who do I contact if my laptop is broken or I can’t login to WISER/Email?
UMass Boston Information Technology Services is here to help. The IT Service Desk is located on the 3rd Floor of the Healey Library. Read more about Who do I contact if my laptop is broken or I can’t login to WISER/Email? »
How do I connect to the Wifi?
Students, faculty, staff and guests may access our Wifi. Read more about How do I connect to the Wifi? »
Where is printing offered on campus?
Student Print Kiosks are located in the Campus Center and in various other locations across campus. Read more about Where is printing offered on campus? »
Restrooms & Pumping Rooms
Are there gender inclusive restrooms on campus?
UMass Boston offers gender inclusive restrooms across campus. Many single stall options are available in the Campus Center. Read more about gender inclusive restrooms on campus? »
Are there lactations rooms available?
Currently there are two dedicated rooms available for pumping while on campus. There are signup sheets on the doors if you wish to reserve a specific time. Be sure to knock before entering and please keep the space neat and clean. Passcodes for the pumping rooms are available at the Information Desk (7-4801) in the Campus Center. Quinn Administration Building: The room is on the Upper Level (UL) of Quinn. Adjacent to the dining tables in the lobby go through two sets of double doors. After passing two sets of double doors turn right in the big hallway. The room is located approximately 50 feet ahead on the left, just before the large garage door. It is marked “Mother’s Room.” There is a refrigerator for daily milk storage. This room is accessible via a short ramp. McCormack Building: The room in the 600 wing on the first floor of the McCormack building, Room 01-0611. It is immediately on your right as you enter the 600 wing. It is marked “Lactation Room”. There is a refrigerator for daily milk storage.