UMass Boston

Get Support/Resources

For immediate help, contact the UMass Boston Police Department: 911 OR 617.287.1212

Resources are available to community members at any time, regardless of whether a complaint is pending. Employees and students may also be eligible for individualized supportive measures which CRTIX can coordinate. Please contact CRTIX to discuss supportive measures and resources that are right for you.

UMass Boston has designated certain service providers as “Confidential Resource Providers.” Confidential Resource Providers can provide information on reporting options for sexual harassment, sexual assault, dating or domestic violence, and stalking. Confidential Resource Providers can also assist community members in locating resources inside and outside of the University, and coordinating supportive measures. Confidential Resource Providers are confidential, and are not required to reveal disclosures to the Title IX Coordinator or other University administrators.

Confidential Resource Providers are available the University Health Services Counseling Center University Health Services Counseling Center. (for students); and at Interfaith Campus Ministries (for all community members); and at the Ombuds Office (for all community members).

Resources for Evidence Collection and Medical Treatment

A. Go to a safe place. If you have experienced an incident of sexual violence, physical assault, or another criminal act, the University encourages you to report the incident and seek both police and medical assistance. Seeking police or medical assistance does not obligate you to make a complaint to the university or take any further action, but the decision to seek medical help and gather evidence allows you to preserve their full range of available options. The University will assist any student or employee, regardless of their role in the Title IX, student conduct, or CRTIX internal adjudication process (hereafter referred to collectively as “adjudication processes”), to get to a safe place, provide transportation for medical help and, if requested, contact law enforcement.

B. Preserve Evidence. Any community member who reports a crime or is participating in any of the adjudication processes is encouraged to take steps to preserve relevant evidence related to the reported incident. For example, after an alleged incident occurs or is reported preserving copies of any relevant written or electronic communications such as, but not limited to, pictures/videos, texts, and social media posts. Community members who have experienced sexual assault should try to refrain from bathing, showering, douching, changing clothes, or otherwise cleaning the area where they were assaulted until evidence can be collected.

For immediate help, contact: Department of Public Safety: 911 or 617-287-1212 Medical Resources

Seeking immediate medical attention is strongly encouraged when possible to treat any possible injuries. Please note that there are some medical actions that are more effective if taken within a few days after an alleged offense, such as preventative treatment for pregnancy and sexually transmitted infections and diseases, evidence collection, and toxicology . Generally, one may discuss the incident with licensed medical personnel on a completely confidential basis.

A. Confidential On-Campus Medical Resources:
University Health Services is available to students for general medical concerns.

  • Location: Quinn Administration Building, Second Floor, 617-287-5690.
  • Open Monday-Friday 8:30am to 5:00pm.
  • University Health Services also provides phone support available after-hours and on weekends.

B. Confidential Off-Campus Boston Community Medical Resources:

Sexual Assault Nurse Examiners (SANEs) are specially trained, certified professionals skilled in performing quality forensic medical exams. Here one may find more information about SANE services and where to obtain them:

The following hospitals have sexual assault nurse examiners (S.A.N.E.) who are trained to deliver medical intervention and forensic medical examinations for victims of sexual assault:

Beth Israel Deaconess Medical Center

Boston Medical Center

  • One Boston Medical Center Place, Boston, MA 02118, 617-638-8000
  • Domestic Violence Program at Boston Medical Center 617-414-5457

Brigham and Women’s Center

  • 75 Francis Street, Boston, MA 02115, 617-732-5500
  • C.A.R.E. Clinic 617-525-9684

Children’s Hospital

  • 300 Longwood Avenue, Boston, MA 02115
  • TEL: 617.355.6000 – TTY: 781.216.2210

Massachusetts General Hospital

  • 55 Fruit Street Boston, MA 02114
  • TEL: 617.726.2000

Newton-Wellesley Hospital

  • 2014 Washington Street, Newton, MA 02462
  • TEL: 617.243.6000 – TTY: 1.800.439.2370

Mental Health and Spiritual Resources

Generally, one may discuss incidents or concerns of discrimination or harassment with a licensed mental health counselor or a counselor recognized by a religious order or denomination on a confidential basis. These counselors are good options if you want to discuss your situation with someone who can keep your information as confidential as possible while assisting you to determine what additional steps to take.

A.Confidential On-Campus Spiritual Resources:
Students and Employees may access the confidential services of any religious/pastoral counselors on campus at Interfaith Campus Ministry.

B. Confidential On-Campus Counseling and Support Resources:
Students may access the services of the Counseling Center on a confidential basis. For emergencies during hours of operation please go directly to the Counseling Center. Telephone support is available 24 hours a day, 7 days a week.

Employees may seek the confidential counseling services of ComPsych at the University’s Employee Assistance Program (EAP).

  • Call: 844.393.4983 TDD: 800.697.0353
  • - Web ID: UMASS
  • Other resources provided by the EAP can be found here

C. Confidential Off-Campus Community Counseling and Support Resources Many off-campus counseling resources are available. Below you’ll find service providers that are, in part, funded by the Massachusetts Department of Public Health. These service providers are not required to report any information to the University and will generally maintain one’s confidentiality.

Massachusetts Rape Crisis Programs
Funded in part by: Massachusetts Department of Public Health ~ Sexual Assault Prevention & Survivor Services
250 Washington Street, 4th floor; Boston, MA 02108-4603 ~ Phone: 617-624-5072 WESTERN MASSACHUSETTS

Elizabeth Freeman Center
43 Francis Avenue, Pittsfield, MA 01201-5053

  • Hotline: (866) 401-2425
  • TTY: (413) 499-2425
  • Office:(413) 499-2425
  • Fax:(413) 443-3016
  • Additional sites: Adams, North Adams, & Great Barrington

New England Learning Center for Women in Transition
479 Main Street, Greenfield, MA 01301

  • Hotline: (413) 772-0806
  • TTY:(413) 772-0815
  • Office:(413) 772-0871
  • Fax:(413) 772-2743
  • Additional site: Orange

Center for Women and Community, University of Massachusetts(Amherst)
New Africa House, 180 Infirmary Way, Amherst, MA 01003

  • Hotline: (413) 545-0800
  • TTY:(413) 577-0940
  • Office:(413) 545-0883
  • Fax:(413) 545-3649

YWCA of Western Massachusetts
1 Clough Street, Springfield, MA 01118-2213

  • Hotline:(800) 796-8711
  • TTY:(413) 733-7100
  • Office:(413) 732-3121
  • Fax:(413) 747-0542
  • Statewide Spanish Rape Crisis Hotline (Llámanos) (800) 223-5001
  • Additional sites: Springfield and Westfield


Pathways for Change
588 Main Street, Worcester, MA 01608-2014

  • Hotline: (800) 870-5905
  • TTY:(888) 887-7130
  • Videophone:(508) 502-7681
  • Office:(508) 852-7600
  • Fax: (508) 852-7870
  • Additional sites: Fitchburg, Southbridge & North Brookfield

Wayside Trauma Intervention Services Valley Rape Crisis Program
10 Asylum Street, Milford, MA 01757

  • Hotline; (800) 511-5070
  • TTY: (508) 478-4205
  • Office:(508) 478-6888
  • Fax:(508) 478-9042
  • additional site in Franklin

Voices Against Violence
South Middlesex Opportunity Council, 7 Bishop Street, Framingham, MA 01702-8313

  • Hotline/TTY: (800) 593-1125
  • Hotline/TTY: (508) 626-8686
  • Office:(508) 820-0834
  • Fax:(508) 872-4264
  • Additional site: Marlboro


The Center for Hope and Healing
21 George Street, 4th floor, Lowell, MA 01852-1710

  • Hotline: (800) 542-5212
  • TTY: (978) 452-8723
  • Office:(978) 452-7721
  • Fax:(978) 458-2822
  • Additional site: Marlboro

YWCA Northeastern Massachusetts
38 Lawrence Street, Lawrence, MA 01840-1409

  • Hotline: (877) 509-9922
  • TTY: (978) 686-8840
  • Office:(978) 682-3039 x 2123
  • Fax:(978) 691-5286
  • [Additional sites: Lynn, Beverly, Haverhill & Newburyport
  • Lynn Office: 20 Central Avenue, Suite 510, Lynn, MA 01901
  • Lynn office: 781-477-2313


A Safe Place
5B Windy Way, Nantucket, MA 02554

  • Hotline: (508) 228-2111
  • Office:(508) 228-0561
  • Fax:(508) 228-8825

A New Day
Health Imperatives, 942 West Chestnut Street, Brockton, MA 02301-5567

  • Hotline: (508) 588-8255
  • TTY: (508) 894-2869
  • Office: (508) 580-3964
  • Fax: (508) 588-0034
  • Additional sites:Quincy, Weymouth & Plymouth

Independence House
160 Basset Lane, Hyannis , MA 02601

  • Hotline: (800) 439-6507
  • Office: (508) 771-6507
  • Fax: (508) 778-0143
  • Additional sites: Falmouth, Orleans & Provincetown

CONNECT to end violence
Martha’s Vineyard Community Services, 111 Edgartown Road, Vineyard Haven, MA 02568

  • Hotline: (508) 696-7233
  • TTY: (774)549-9659
  • Office: (774) 549-9667
  • Fax: (774) 549-6908
  • Additional site: Edgartown

New Hope
140 Park Street, Attleboro, MA 02703

  • Hotline: (800) 323-4673
  • Office: (508) 226-4015
  • Fax: (508) 226-6917
  • Additional sites: Taunton & Webster


Jane Doe Inc

14 Beacon Street, Suite 507, Boston, MA 02108

  • Hotline: (800) 841-8371
  • TTY: (617) 492-6434
  • Office: (617) 248-0922

The above information is taken from the official Massachusetts state website and can be found at:

Contact information may be subject to change, current contact information on rape crisis centers in Massachusetts can be found at:

Other Resources:

  • National Sexual Assault Hotline, (800) 656-4673 (24 hour)
  • National Domestic Violence Hotline, (800) 799-7233 (24 hour), TTY: (800) 787-3224
  • National Suicide Prevention Lifeline, (800) 273-8255 (Hotline)
  • RAINN [Rape Abuse & Incest National Network], (800) 656-4673 (Hotline) Chat Live)

D. Online Community Counseling and Support Resources

Psychology Today - This site will allow you to look for mental resources such as, but not limited to, therapists, psychologists, psychiatrists, and support groups by area. This site also allows you to filter resources by specific types of concerns, by insurance providers, and a lot more.

My Tru Circle blurb- This site will allow you to look up mental health professionals who identify as black by area/zip code. This site also allows you to continue to filter your search by specialties/focus areas and insurance providers for the mental health professionals that are in or near the initially searched zip code.

Legal Resources

A. Off-Campus Community Legal Resources

Victim Rights Law Center – The Victim Rights Law Center is a nonprofit law center that works to serve the needs of rape and sexual assault victims by providing a myriad of legal resources.

  • 115 Broad Street, 3rd Floor, Boston, MA 02110, Phone: (617) 399-6720 – Boston
  • P.O. Box 1700, Belchertown, MA 01007, Phone: (413) 842-4020 – Belchertown

Justice Bridge b– Justice Bridge is a law incubator through the UMass School of Law. The goal of this program is to provide legal services to individuals and small businesses who don’t qualify for free legal services but also cannot afford to pay market rates for legal services. The program employs newly graduated law students of the UMass School of Law.

The university does not verify the license, skills, or experience of any non-university affiliated resource. These individual non-university affiliated resources are not managed by the university, and the university assumes no legal responsibility or liability for the governing of these non-university affiliated resources.

Therefore, should you choose to use any of these non-university affiliated resources, it’s your responsibility to investigate their background to confirm licensing compliance and/or ensure there is not a history of complaints or concerns related to the resource.