UMass Boston

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness

General Medicine Providers & Staff

Diane Pankow, MSN, ANP-C
Director of General Medicine & Nurse Practitioner,
Areas of Expertise: Mental Health Concerns, Patient Education, Patient Self-Advocacy, Prenatal Education, STD Awareness and Prevention, and Students with Disabilities.

Erica Moses, MSN, FNP-C
Assistant Director of General Medicine & Nurse Practitioner,
Erica is a Massachusetts native, currently living in a Boston suburb with her husband, 3 kids (one is a Umass Alumnae), her dog Frank, and 6 chickens (who are named after characters from one of her favorite movies, A League of Their Own—Mae, Dottie, Betty, Kit, Marla, and Evelyn). She has been a nurse for almost 20 years and a Nurse Practitioner for the last 8. She has worked in a variety of healthcare settings, but College Health is by far her favorite! Outside of work, Erica loves coffee, caring for her ever-growing collection of house plants, skiing, live music, finding new ways to cook her chickens' eggs, leading her troop of Girl Scouts, traveling, and learning French!

Scott Jusseaume, MD
Supervising Physician
Dr. Jusseaume has spent his entire life in Massachusetts, except for a brief 4 years at the University of Connecticut, where he attended medical school. He completed a Family Medicine Residency through Tufts. After a brief primary care career in Stoneham, MA, he has been working exclusively in college health for the last 14 years. When not working, he enjoys spending time with his family, skiing, and watching the Patriots, Celtics, and Bruins. 

Alexandra England, MSN, MPH
Nurse Practitioner
Areas of Expertise: Family Medicine and Sexual & Reproductive Health.

Bethany Gunnet, MSN, FNP-C
Nurse Practitioner
Areas of Expertise: Holistic Health, Nutrition, Patient Education, and Patient Self-Advocacy

Rebecca Krieger, MSN, FNP-BC
Nurse Practitioner

Jose Ramirez Vargas, RN
Registered Nurse

Keri Ball, MSN
Registered Nurse, 
Keri graduated from Suffolk University in 2014 with a Bachelor of Science in Journalism & Public Relations. She decided that she didn't want to work behind a desk for her entire career, so she went back to school and obtained her Diploma of Nursing from Brockton Hospital School of Nursing in 2020, her Bachelor of Science in Nursing from Western Governors University in 2021, and her Master of Science in Nursing Education from Western Governors University in 2022. Before her time at UHS, she worked as a nurse in community health and home care, specializing in patients with dementia.
Keri's husband is a firefighter (who sometimes responds to 911 calls at UHS!) and they have a 3-year-old Australian Shepherd named Blue who bosses around their entire lives! They spend the majority of their time traveling. They are working on hiking all the 48 highest peaks in New Hampshire -- the "NH 4,000 footers," and they have a bucket list goal of visiting all the National Parks in the country -- they've visited 13 so far! When Keri's not working or traveling, she also enjoys reading, fitness, testing out new recipes, or spending time with her family.

Stephanie Cunningham, BS

Chloe Belt, BS
Health Education Specialist, 
Chloe works to connect students to health education and relevant resources at UMass Boston. Chloe believes that students' well-being is a fundamental part of their academic excellence. From personal experience, she understands how crucial it is to have the proper tools in college when situations arise. In addition to managing health and wellness education initiatives, she loves collaborating with other campus departments and faculty members to connect resources. Chloe is a UMass Boston alumna with a Bachelor of Science in Exercise and Health Sciences. When she's not at work, Chloe stays busy by trying out new restaurants and group fitness classes in the city, visiting her dad and dog Max in NYC and her sisters in North Carolina, biking on the Charles River Esplanade, and taking evening classes for her Master of Business Administration program at UMB. You may not know that Chloe was an Orientation Leader in Summer 2019 and a Resident Assistant from Fall 2019 to the end of Spring 2022!

Mayra Torres
Administrative Assistant

Carmen Florentino
Administrative Assistant

Joanne Francis
Medical Billing Specialist

Chris Kelly, MBA
Senior Systems Analyst of University Health Services, 
Special Interests: Electronic Health Record (EHR) Configuration and Student Portal.