Faculty and students have access to technical support services for Blackboard and related educational technology.
24/7 Help with Blackboard
- Use the Online Support Webpage
- Call 1.855.789.7053
- Lecture capture: email@example.com
- Zoom licenses: IT-ClassTech@umb.edu
- Zoom 24x7 Help: 888.799.9666 (option 2) or Submit a Request to the Zoom Help Center
Help with Email (Including Password for Blackboard)
To reset your Blackboard/email password, use the UMass Boston Self-Service Password Management portal.