Frequently Asked Questions: Parents
Congratulations! Your student will be starting their educational journey at UMass Boston this upcoming semester. We recognize there's a lot to do and consider before they arrive on campus. Please take a look at some of the important information and resources that we've detailed below.
- Make sure your student completes any outstanding financial aid requirements like verification.
- Students can access any outstanding items via Beacon Gateway.
- Most outstanding requirements can be addressed electronically.
- If your student plans to borrow a federal direct loan they will need to complete loan entrance counseling and a Master Promissory Note.
- Learn more about reducing or declining loans.
Connect with your Financial Aid Counselor for any additional questions.
- Students who are registered for Fall 2023 classes will be billed beginning in late July - early August.
- Bills are only available electronically in WISER.
- UMass Boston offers finance-free, no interest payment plans.
For questions pertaining to financial aid or billing, UMass Boston's One Stop has "live chat" Mon-Fri during business hours.
Access to WISER
- WISER is our Student Information System and the way that students access billing, grades, and more.
- Students will need to grant access to parents or guardians. Watch this tutorial for Granting Access to WISER.
- Housing is available on a first-come, first-served basis and is limited.
- In order to secure on-campus housing students must:
- Submit $300 housing reservation fee via Beacon Gateway
- Log into portal to complete housing application
- Student and guarantor must sign a housing license agreement
- All steps must be completed in order to guarantee a room
- See on-campus room rates and floor plans
- Curious about what to bring when you move into your room? Check out our list of 'What to Bring?'
- Many UMass Boston students choose to live off campus in nearby communities and neighborhoods.
- UMass Boston's Office of Off-Campus Living offers support and resources for students looking to find off-campus accommodations:
- Searching for housing
- Tips for budgeting
- Finding roommates
University Health Services
Dining & Meal Plans
- All students living in UMass Boston's residence halls are required to have a meal plan. Take a look at this helpful FAQ regarding university meal plans.
- Check out on-campus dining locations, hours and food options.
- Commuter students may purchase a full residential meal plan or commuter meal plan.
Parking and Transportation
New Student Orientation is mandatory for all new students and is a great way to meet classmates, explore campus and connect with faculty, staff and academic advisors. After submitting an Enrollment Deposit, students may register for a New Student Orientation session via Beacon Gateway.