UMass Boston

Frequently Asked Questions: Parents

Congratulations! Your student will be starting their educational journey at UMass Boston this upcoming semester. We recognize there's a lot to do and consider before they arrive on campus. Please take a look at some of the important information and resources that we've detailed below.

Financial Aid

Connect with your Financial Aid Counselor for any additional questions.


For questions pertaining to financial aid or billing, UMass Boston's One Stop has "live chat" Mon-Fri during business hours.

Access to WISER

On-Campus Housing

  • Housing is available on a first-come, first-served basis and is limited. 
  • In order to secure on-campus housing students must:
    • Submit $300 housing reservation fee via Beacon Gateway
    • Log into portal to complete housing application
    • Student and guarantor must sign a housing license agreement
    • All steps must be completed in order to guarantee a room
  • See on-campus room rates and floor plans
  • Curious about what to bring when you move into your room? Check out our list of 'What to Bring?'

Off-Campus Housing

  • Many UMass Boston students choose to live off campus in nearby communities and neighborhoods.
  • UMass Boston's Office of Off-Campus Living offers support and resources for students looking to find off-campus accommodations:
    • Searching for housing
    • Tips for budgeting
    • Finding roommates

University Health Services

Dining & Meal Plans

Parking and Transportation


New Student Orientation is mandatory for all new students and is a great way to meet classmates, explore campus and connect with faculty, staff and academic advisors. After submitting an Enrollment Deposit, students may register for a New Student Orientation session via Beacon Gateway.