UMass Boston


General Inquiries

For questions about library hours, your account, laptops, barcodes, loan periods, overdue book, fines, or any general library questions, contact the Circulation Department at:

For a list of all departments, check the listing of Library Departments.

Research Assistance 

Get help from a librarian via any of the following channels:

  • Ask a Librarian!  
    Search/browse FAQs, or submit a question for a response within 24 hours (Monday-Friday).
  • Call the Reference Desk
  • Chat with a Librarian
    • 24 hours a day, 7 days a week, real-time chat support provided by UMass Boston librarians and other librarians on college campuses throughout the world.
  • Send a Text
    • Send a text to: 617.826.9978. A UMass Boston reference librarian will respond within 24 hours (Monday-Friday).
  • Schedule a Research Consultation with a Reference Librarian.
    • UMass Boston librarians can meet with individuals or groups to help you find and cite articles, books, and more for your papers and projects.

Research Tools

Citation Tools

  • Citing Sources provides links to reliable web sites that guide students through citation styling, academic writing, avoiding plagiarism, etc.
  • Citation Management Tools offers a comparison of different tools.
  • Mendeley is a free tool from Elsevier that allows users to organize, reference, annotate, and share documents
  • Zotero is a free Firefox browser extension that lets you collect, manage, and cite a multitude of resources while surfing the Internet.

Related Assistance


Healey Library

100 Morrissey Blvd.
Boston, MA 02125 US