UMass Boston

Our Staff

Susan Jeghelian, Executive Director: policymaking, planning, and program development
susan.jeghelian@umb.edu                                                                   

Madhawa Palihapitiya, Associate Director: research and program evaluation
madhawa.palihapitiya@umb.edu 

Mette Kreutzmann, Director of Programs & Operations: financial and business management; public deliberation
mette.kreutzmann@umb.edu

Rosalind Cresswell, Director of Community Mediation Programs: community mediation programming
rosalind.cresswell@umb.edu

Courtney Breese, Program Manager: affordable housing, agriculture, public deliberation, youth programs
courtney.breese@umb.edu

Jarling Ho, Program Manager: housing mediation program and diversity, equity, and inclusion initiatives 
jarling.ho@umb.edu

Deepika Madan, Program Manager: reentry and parent mediation programs; database system 
deepika.madan@umb.edu

Essie Martsinkovsky, Program Manager: community mediation grant program, training, and outreach 
esther.martsinkovsky@umb.edu

Karina Zeferino, Research Associate: research and program evaluation 
karina.zeferino@umb.edu

Alvin Merlos, Program Assistant: departmental and program administration 
alvin.merlos@umb.edu