UMass Boston

Respondus Browser and Monitor

We are currently offering Respondus LockDown Browser and Respondus Monitor for added security when offering online exams. These two products work together to ensure that students are not viewing anything online during an exam, and that their behavior during an exam doesn't put in question their academic integrity.

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Respondus LockDown Browser

LockDown Browser is a custom browser your students download and use that locks down the testing environment while a student takes an exam in Blackboard. During the exam the students are unable to copy or print the exam for other students, access other applications or visit other websites.

Respondus Monitor

Respondus Monitor builds on the power of LockDown Browser by using a student’s webcam to record video and audio of them while taking the exam. Using industry-leading video analytics, Monitor will flag any behaviors that may represent instances of cheating. Instructors can then view the recording and decide for themselves. 


If you decide to use Respondus LockDown Browser and/or Respondus Monitor, it is important to communicate this to your students. We highly recommend you set up a practice exam for students to get accustomed to the browser and work out any technical issues before the actual exam. Visit the resource pages below for information to use in your course Syllabus and other resources.   

Respondus LockDown Browser Extension for Chromebook

Respondus LockDown Browser is now available for use on Chromebooks through a Chrome browser extension. Instructors no longer need to check a box to allow students to use a Chromebook for the test. Students will be prompted to download the extension through the download link (specific to our institution) that you provide in the course. Please note that students will not be able to find the browser extension from the Chrome web store. The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension.

Authentic Assessment

We encourage you to keep in mind the many other ways of assessing your students' learning, such as reflection papers, presentations, or group projects. Frequent and varied forms of assessment give your learners the opportunity to apply the information they've learned and increase the chance of retaining that information.

Setting Up Respondus Exams

To use Respondus LockDown Browser or Respondus Monitor first you will need to create a test using the Tests tool in Blackboard and deploy the test in a content area in Blackboard. Then you will be able to associate the test with the Respondus LDBM add-on in Blackboard. You will also need to provide the link to download the browser to your students. 

Associate Test with Respondus in Blackboard

  1. Deploy the test in a content area of your Blackboard course. 
  2. After deploying the test, associate it with Respondus LockDown Browser following the instructions below:
    1. From the Control Panel in Blackboard, locate the Course Tools section and select the link “Respondus LockDown Browser”. 
    2. Click “Continue to LockDown Browser” -- this option appears just under the Respondus instructional video (optionally, check the box for  “Do not show me again” under the video) 
    3. On the next screen, click the down arrow to the left of the test and select “Settings”.
    4. Select the option "Require Respondus LockDown Browser for this exam".
    5. Indicate any advanced desired settings for both LockDown Browser and Respondus Monitor.
    6. Click Save + Close.

For further help with getting started with LockDown Browser and Monitor faculty should contact Learning Design Services:

Resources to Provide to Students Before an Exam

Provide the following resources to students ahead of the exam time (see Resources above for tips and boilerplate text you can use):

Troubleshooting Student Issues During an Exam

Students experiencing problems with access to exams should be instructed to do the following:

  1. Run a system and network check from the Help Center in LockDown Browser and retain the 9-10 digit System Check ID
  2. Submit a ticket directly with Respondus Support and include the 9-10 digit System Check ID (not the entire report)

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