WISER Help for Staff

There are several ways to get help accessing and using your staff WISER account. Please use the following instructions and tutorials.

How to Access Online Help in WISER

Logging in to Multiple Administrative Systems at Once (WISER, HR Direct, Finance, eCert, Summit)

Quicklinks Navigation Guides

Use these for help finding your way through the menus:

Campus Community   

Recruiting and Admissions   

Student Records

Student Financial: General

Student Financials: Power Users

Job Aids

How to Create a Plan for a Student in uAchieve

How to Revoke a Student's Direct Deposit   

How to a Run a Student's Degree Audit Report

How to Remove an Advising Hold

How to Print a Class Roster

Return to WISER home page.


  • Need Help? Contact the IT Service Desk. Call 617.287.5220, email, or visit us on the 3rd floor of Healey Library.