WISER Help for Students

WISER is responsive to your device. WISER pages will automatically adjust to your laptop, smartphone or tablet.

New!  WISER instructional videos produced by the University Advising Center

Printable Job Aids

How to Log into and Navigate WISER

How to Change Your User Preferences to the Boston Campus (if you previously attended UMass Dartmouth or UMass Lowell)

How to View Your Holds

How to View and Contact Your Advisor

How to Select the Pass/Fail Option

How to Access the Math Placement Test and the Writing Assessment

How to Search for a Class

How to Register for a Class

How to Drop or Withdraw from a Class

How to Swap a Class

How to View Your Class Schedule

How to View Your Course History

How to View Your Grades in WISER

How to Run a Degree Audit

How to Create a Plan for Completing Your Degree

How to Grant Additional Access to Your WISER Account

How to Access Your Financial Data

The documents below will help you to use the original or "classic" version of WISER.  When you log in, click the Classic View button on the left.

There are several ways to get help accessing and using your student WISER account. 

How to Log in to WISER for the First Time

How to Access Online Help in WISER

Update your Internet Explorer v7 or v8 Settings to Use the Online Help

Please note: In order to use WISER, you must allow pop-ups in your web browser.  Follow these instructions to enable pop-ups in the web browser you are using:

WISER Tutorials for Students

The following types of tools are available to learn more about WISER: 

Notebook symbol Documents explaining a particular WISER function will open in PDF format.


Click on an icon in the table below for a tutorial document.

ENROLL IN (ADD) A CLASS Notebook symbol
DROP A CLASS Notebook symbol
SWAP A CLASS Notebook symbol
VIEW GRADES Notebook symbol

How to Reset Campus Defaults in WISER (if you have previously attended UMass Dartmouth or UMass Lowell)

How to View Your Mid-Term Progress Reports

Return to WISER Home Page.


  • Need Help? Contact the IT Service Desk. Call 617.287.5220, email, or visit us on the 3rd floor of Healey Library.