UMass Boston

Student IT Services Toolbox

A one-stop resource hub for UMass Boston students covering:

Table of Contents

Need Technical Support?

Reach out to the IT Service Desk for account, eduroam Wifi, WISER help and more:

Get Started

Your UMass Boston Account

Your UMass Boston account provides access to university services. Keep your account secure — Never share your password or MFA codes.

Email & Sign-In: Sign in to your UMass Boston email at webmail.umb.edu using your full email address (@umb.edu) and password.

Log in to Webmail

Manage Your Account: Visit Account Help to reset your password, manage MFA, or update your sign-in options. 

Manage Your Account

Wifi

Log in to UMass Boston's eduroam Wifi network with your UMass Boston account.

Connect to eduroam Wifi

Courses & Learning

Access Course Information - WISER

Students use WISER, UMass Boston’s student information system, to register for classes and view schedules and grades.

  • Visit the WISER FAQ to access the log in page and find answers to common questions.

Access Your Courses - Canvas

Access course materials, assignments, and class activities in Canvas.

AI Tools for Learning

UMass Boston provides access to AI tools to support your learning and research:

  • Microsoft Copilot — available through your Microsoft 365 login for writing, brainstorming, and study support. Learn about Copilot.
  • Google's AI Tools — Gemini and NotebookLM are available through your Google Workspace for Education account. Access the Google tools Quick Start.

Responsible Use: Before using any AI tool for coursework, check your syllabus for guidelines on academic integrity and appropriate use.

Collaboration & Productivity

Microsoft 365

Google Workspace 

  • Log in with your UMass Boston account to access Google Workspace: Drive, Docs, Sheets, Forms, Calendar, and more: Log in to Google Workspace 

Zoom

Devices, Printing & Software

Computer Labs 

Computer labs are available with public computers and software for media, design, and data work. Most labs are open for walk-in use, with some reserved for classes.

Purchasing a Device–Discounts

UMass Boston students can take advantage of discounts on a wide array of products, desktop computers, tablet computers, laptops and more, from Dell.  

Borrowing a Chromebook

Borrow a Chromebook from IT Services while supplies last. Return it by the end of the semester—or sooner if you no longer need it—to the Healey Library Circulation Desk (2nd floor).

WEPA Printing Kiosks 

Print from your laptop, lab computer, or mobile device at WEPA printing kiosks across campus and in residence halls. Students receive $15 in free print credits each semester, with additional payment options available if needed.

Residence Hall Student Printing 

Both Residence Halls have printers available for residents, located on the first floor of each building.

Software 

UMass Boston students can get free or discounted software, including Microsoft Office 365, Windows, Qualtrics, Mathematica, and more.

Build & Create

MakerSpace

The MakerSpace is a place to design and create virtual or physical projects using tools like 3D printers, VR/AR, and specialized software. Staff are available to help with university-related projects. 

WordPress 

Use WordPress on the UMass Boston Sites Network to create blogs, portfolios, and websites.

LinkedIn Learning 

LinkedIn Learning offers online courses and tutorials on software, web skills, and productivity—plus soft skills to support your coursework and career.

Campus Life

Mobile App  

The new UMass Boston Mobile App is here! Completely redesigned based on student feedback, the app is the fastest way to access some of the most important campuses services.

Residence Hall Wifi

All residence floors have Wifi! Log into eduroam Wifi, the same Wifi network used on campus.

  • Residence Hall Wifi is supported by Residence Hall Staff.

Work & Career

UMass Boston student jobs offer flexible hours, valuable skills, and experience that may support future career goals.

 

 

Information Technology Services
Healey Library, 3rd Floor
617.287.5220
ITServiceDesk@umb.edu